In my experience, the true leaders are those who do not assume they have all the answers.  People may expect them to have them all, but they know better.

What does that mean for your business?  Well, it’s pretty straight forward.

A good boss will assume that his or her team have important and diverse insights and experiences that can enhance relationships with key stakeholders … customers, vendors, clients, etc.

That’s right – you have a team of good people working together, so see what they think.  Their different opinions will inform your decision, if you value and embrace them.

Face it, it’s been a while since the boss “owned” each and every customer relationship.  Chances are, someone else knows what’s really going on in that vendor’s head.  What “they’re” thinking may surprise you.

You pay your employees a lot of money to do what they do, so talk with them, listen to them, ask for their advice and help.  They’ll respond, especially if they trust you and know you trust them.

So many answers to business challenges can be solved by asking employees what they think and what they know.  Too few bosses bother to ask.

Post by Nick Vehr – 11.28.09

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